Procedures for local library compliance with OPLIN policy to control access to obscene or illegal materials as defined in the "Ohio Revised Code"

1. Every attempt must be made to resolve the complaint locally. If a successful resolution cannot be achieved, OPLIN requires that the complainant provide documentation, such as Board minutes or letter of action taken by the Board, for submission with the complaint form.
2. In the event a complaint is forwarded to OPLIN, the OPLIN Board-adopted complaint form must be used. It may be obtained from the OPLIN office or online. (Please disregard the address on the form and use the current OPLIN contact information.)
3. The Executive Director shall contact the local library within one week of receipt of the Complaint Form. The Executive Director shall also verify that the local library's Board adopted policy dealing with Patron Internet Access is on file with OPLIN and is being implemented by the local library.
4. Following the investigation, the Executive Director will notify the involved parties of his or her findings and decision based on those findings.
5. If either party is not satisfied with the Executive Director's decision, that party has the right to appeal to the OPLIN Board.

Adopted by the OPLIN Board on September 12, 1997