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Ohio Public Library Information Network

Using Your OPLIN Email Account

What is my email address?

Most OPLIN email account addresses consist of the individual's user ID followed by @oplin.org. For example, if your user ID is "jdoe" then your email address is: jdoe@oplin.org. If your library has made arrangements with OPLIN to use the library's domain name for email (e.g. mylibrary.org), then your address would be jdoe@mylibrary.org.

How do I access my email?

There are two ways in which you can access your OPLIN email account:

  1. POP email client
  2. Web-based ("Zimbra") interface

Keep reading for directions on how to use both.

POP email

We encourage the use of POP3 email clients (all free), such as:

(Note: Email clients are vulnerable to viruses – please install security patches and consider purchasing anti-virus software).

To connect, you will need to configure your POP3 email client with this information:

  • Incoming mail settings
    • Incoming mail type: POP3
    • POP3 server: mail.oplin.org
    • Port: 110
    • Connection security: STARTTLS or Clear Text Authentication (if client does not support STARTTLS)
    • Authentication method: Normal password
  • Outgoing mail settings
    • If your computer is in the OPLIN network (e.g., located in your main library):
      • Outgoing mail server: mail.oplin.org
      • Port: 25
      • Connection security: STARTTLS or Clear Text Authentication (if client does not support STARTTLS)
      • Authentication method: Normal password
    • If your computer is outside the OPLIN network (e.g., a smartphone):

Most POP email clients are set to download messages to your workstation and delete them from the server. If messages are left on the server, your mailbox could reach its size limit (1 GB).

What about IMAP?

Some email clients, such as Thunderbird version 3, will suggest that you connect to the OPLIN server using the IMAP protocol. While this will work, we strongly prefer the POP3 protocol. The OPLIN Support Center (http://support.oplin.org) can help you convert your client from IMAP to POP3.

Using the Zimbra web-based mail interface

You can use the Zimbra web-based interface to get to your OPLIN email from any computer, anywhere. If you normally use a POP3 client, but keep messages on the OPLIN mail server, you can also use Zimbra to occasionally clean up your stored messages.

You may use the Zimbra interface as your primary email access. Be aware, however, that each account is limited to 1 GB of storage. A warning message will alert you when you approach that limit, and you will have to regularly purge your incoming (inbox), sent, and stored mail so that your account does not become locked.

Frequently Asked Zimbra Questions:

Q. What username do I login with (user ID or full email address)?
A. You can login with either.
Q. OPLIN hosts my email and uses my library domain, but my mail sent from the web interface shows @oplin.org.
A. In the web interface, navigate to Preferences -> Mail -> Accounts -> Primary Account Settings. Select the "From" address you want displayed from the drop-down menu.
Q. How do I import my address book?
A.
  1. In the Zimbra interface, click on the "Preferences" tab
  2. In the left hand column, click "Import/Export"
  3. Under "Import," click the "Choose File" button and select your CSV file
  4. If it's not automatically done, select "Auto-Detect" as the Type and "Contacts" as the Destination
  5. Click "Import" off to the right
When finished, a window will pop up letting you know that the import succeeded.

If you have a lot of contacts, it may take a few seconds for them all to appear in your new address book, but from that point on there should be no delay.
Q. How much space do I have on the OPLIN mail server?
A. We give each user 1 GB of mail storage.
Q. How do I change my email password?
A. From the web interface, navigate to Preferences -> General -> Login Options -> Change Password.
Q. How do I forward my mail to another email address?
A. From the web interface, navigate to Preferences -> Mail -> Receiving Messages. Under "Forward a copy to," enter your other address and then check the "Don't keep a local copy of messages" checkbox.
Q. How do I set up an out-of-office notification?
A. From the web interface, navigate to Preferences -> Mail -> Receiving Messages. Check the "Send auto-reply message" checkbox, then specify the message you want sent, and then the beginning and ending dates.

Need more help?

Zimbra provides a number of helpful online resources:

For specific questions, you may want to check out the Zimbra 7.0 Web Client User Guide.

For further assistance, contact the OPLIN Support Center at http://support.oplin.org. They will be able to assist you in using your OPLIN email account and with any other questions regarding your OPLIN service.